HALF-HOUR / COMEDY
- Episode DRV/1A:
" DAY ONE "
- SERIES PREMIER: Retelling the story of Dervish, a fast rising young manager who is sent to the Head Office Payment Centre of an Express Courier company following the semi-successful start up of a regional billing Supercentre.
- Episode DRV/1B:
" THE RUDE AWAKENING "
- The PUT ON HOLD account file needs cleaning up, what to do? Give it to the new guy. But what happens when the new guy notices that one little change in procedures would clear up the whole problem? What happens when the next month's file arrive larger than the first? What happens when a series of phone calls from angry customers proves to the guy who works "by-the-book" that the book needs changing?
- Episode DRV/1C:
" GUERILLIA CUSTOMER SERVICE "
- In a very short time Dervish has found numerous methods to help customers by side-stepping policy but as the third quarter results come through the congratulations are heading in the worst direction.
- Episode DRV/1D:
" FRESH BREATH, DIRTY MOUTH "
- The grunts Bailey were uttering between words earlier in the season are starting to manifest themselves as full fledged swear words as Dervish learns the ins and outs of disability rights and the fine line between keeping out of court and losing customers.
- Episode DRV/1E:
" STATE OF THE ART-LIKE "
- A promotional video for the company shows fancy, state of the art equipment that was brought in by the wily Senior Manager to "testing" during the shooting period but Dervish must decide if inviting the video's recipients for personal tours is crossing a line or not.
- Episode DRV/1F:
" LIKE WATER FOR COFFEE "
- A cost cutting measure at the office backfires horribly when the company stops paying for the coffee service.
- Episode DRV/1G:
" XMAS BLUNDERS "
- Dervish sees the company's statement foretelling of huge losses for the year which can only mean layoffs and must find ways of keeping his own spirits up while not letting on to the staff how bad the situation might be in the new year.
- Episode DRV/1H:
" THE SLIPPERY SLOPE "
- Bailey gets carried away with the summer temps against Dervish's warnings while the Boss tries to find out why they aren't looking for "Profit Butter".
- Episode DRV/1i:
" THE BLOODY U.N. "
- Stray comments and fishhood soup left in the microwave lead to ethnic violence in the lunchroom.
- Episode DRV/1J:
" DARN YANKEES "
- Dervish discovers the five keys to minimizing the efficiency of experts when the Executives inflict an over priced windbag from south of the border on them.
- Episode DRV/1K:
" MAKING DUE "
- Limited resources result in unlimited deals and work grinds to a halt while string after string of negotiation are required to finish a more than simple function.
- Episode DRV/1L:
" THE PORCUPINE SNEEZE "
- A cute comic of a porcupine sneezing becomes the inspiration for Dervish to circumvent a new office policy on price limitations for ordering. The struggle for budget control becomes a game of tug-o-war when the rules are
changed as the CFO tries to rein in staff who are spending too much money on things they need.
- Episode DRV/1M:
" EMPLOYEE REWARDS "
Upper management comes upon a winning idea to boost moral without extra expense while trimming the bottom line. Get the employees to buy shares in the company. But how does that happen when the company isn't traded publically? And who protects management when the stockholders begin to demand accountability? The answers will leave you talking all summer long.
- Episode DRV/2A:
" LIKE THE HORSE THAT CAME IN LAST "
- The Senior Manager position becomes vacant and is posted, Dervish decides to hire a firm to help him get the job
so he can finally force his manager to deal with some of the problems in the department she's been avoiding.
- Episode DRV/2B:
" THE REVOLVING DOOR OF HELL "
- The interviewing sessions get more and more bizarre as Dervish meets each challenge for the Senior Manager position like a Reality TV contestant, but is the prize worth it?
- Episode DRV/2C:
" SAME BUT DIFFERENT "
- The previous Senior Manager shows up having been lost on a Project for weeks. All proceedings are halted while everyone tries to figure out if she back for good or just for a little while.
- Episode DRV/2D:
" LIKE A 300 POUND CHIHUAHUA "
- While confusion reigns Dervish faces a new boss with way too much coffee in his system.
- Episode DRV/2E:
" A CUT BELOW "
- The new manager decides that everyone else is more than capable of handling most of the work and makes himself part time.
- Episode DRV/2F:
" TOO FAR GONE "
- Dervish increasingly gets work from his Manager that should be done by the manager who is now part-time. While sending out letters for unsuccessful job applicants which he has never met Dervish starts to question things but the question isn't whether to do something about the Manager, the question is just what exactly that something should be.
- Episode DRV/2G:
" THE MIS-FORTUNE TELLER "
- Everytime something goes terribly wrong the Manager has just stepped out the door, sometimes a coincidence is too coincidental to be one while Trevor unveils his new Management Seimograph which he claims will predict catastrophe before it happens in the office but are the two connected?
- Episode DRV/2H:
" THE USELESS QUARTER "
- A company wide E-Mail is received from the CEO's computer laying off all the people who booked the time between Christmas and New Years off if any of their staff were working during that time. Of course it's not like they're necessary, they're only Directors, Vice Presidents and the occassional unnecessary manager.
- Episode DRV/2i:
" ABSOLUTE QUIET "
- Phones are installed in the middle of the Payment Centre for credit card payments and within days the junior supervisor running them has the entire floor under her control, that is until Dervish gets involved.
- Episode DRV/2J:
" A COMPANY OF ONE "
- A rash of departures by key staff throughout half the department has been the fault of one dictatorial supervisor and yet management has been blind to this until the remaining staffers use Dervish's methods to direct managements attention in the right direction, or so they think.
- Episode DRV/2K:
" HERE, NOT HERE "
- The part-time manager proves he's from Planet Teflon when he starts micro-managing from home rather than
coming in even on the days he is scheduled to work. Also a chance encounter with a Senior Managing Director in the washroom prompts Dervish into Plan B.
- Episode DRV/2L:
" THE OPS REVIEW "
- Working with Plan B the Senior Managing Director calls an Operations Review forcing all the managers to prepare presentations on their departments forcing some Managers out in the open, many of which the staff had thought were fired long ago.
- Episode DRV/2M:
" PANIC, CHAOS AND DISORDER "
- The second ends with strings of previous stories coming together and the impact of past decisions finally being felt. Oh, and someone gets fired.
- Episode DRV/3A:
" THE RUDDERLESS SHIP "
- A battle of wills as the department spends a month trying to find the Department Manager during a string of crises.
- Episode DRV/3B:
" HUMP DAY "
- After a year without action on a request Benny cracks adding a phrase to an email that simply should never have been written down, if only he hadn't copied in his bosses to it.
- Episode DRV/3C:
" GRAVITAS "
- As the new system implementation begins a chance trip to the Executive washroom opens back doors to Dervish as he witnesses behind the scenes chaos before being caught in the rush of high level euphimisms for disaster.
- Episode DRV/3D:
" THE NEW FACE OF MANAGEMENT "
- The "Angel of Death" strikes again and Dervish learns that evil can indeed be quite charming but will our hero realise that the smile and gentle laugh is distraction for a looming knife in time?
- Episode DRV/3E:
" DOT CHAOS "
- Everyone is feeling the stress of the new more aggressive targets that upper management sets in reaction to an increase of customers in default.
- Episode DRV/3F:
" FINDING THE SOURCE "
- The volume of work in the department keeps shrinking with no clear reason why and Dervish takes it upon himself to find out what's happened only to learn that an secret out-sourcing project has been underway for a few months now.